This policy explains how Crown Solutions LLC (“Valdivia Life”) collects and uses information when you visit valdivialife.com or place an order.
Information we collect
- Order and account details: name, email address, phone number, shipping and billing addresses, and order history.
- Payment details: card payments are processed by Stripe. We do not receive or store your full card number.
- Messages: information you send through our contact form.
- Usage data: cookies and similar technologies, including Google Analytics, that record pages visited, device and browser type, and approximate location.
How we use information
We use your information to process and deliver orders, respond to questions, prevent fraud, improve our store, and send order-related emails. We send marketing emails only if you opt in; you can unsubscribe at any time.
Sharing
We share information only with service providers needed to run the store, such as our payment processor (Stripe), shipping carriers, website hosting and analytics (Google), or when required by law. We do not sell your personal information.
Cookies
We use essential cookies to run the cart and checkout, and analytics cookies to understand site usage. You can block cookies in your browser settings; some features may then not work.
Your choices and rights
You can ask us to access, correct or delete your personal information by contacting us through our contact form or calling (954) 248-8324. Residents of some U.S. states have additional rights under state privacy laws.
Contact
Crown Solutions LLC, 2837 Ashley Dr W, West Palm Beach, FL 33415. Phone: (954) 248-8324.
Last updated: September 23, 2026
Website analytics and session recording
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
We also use Google Analytics to measure visits and purchases. Payment card details are handled by our payment processors and are never recorded by these tools.